“We champion individual voice.” It’s one of the most common value statements in organisations. On the surface it sounds great and makes a lot of sense: of course individuals should bring their opinions to the table. Yes. But it’s actually only half the story and without the missing half, we…

You have a marketing strategy, a sales strategy, a corporate strategy; but do you have a collaboration strategy? Just imagine: a strategy for how your organisation works together, as well as with customers and partners. A strategy for the real backbone of your organisation. “Not another strategy!”, you sigh. But…

Every few years, the pendulum swings. Organisations flatten the structure, strip out layers, push decision-making to the frontline. For a while, it works. Then governance gaps start to show. Decisions stall because nobody owns them. Accountability gets murky. So the layers get rebuilt and eventually someone declares that hierarchy itself was…

When we talk about collaboration, we often focus on activity – the doing and the output. And yes, these are important. However, have you ever asked yourself how you personally contribute to the collaboration dynamic? How do you show up as a collaborator? In leadership seminars, we’re often told about the…

Poor collaboration is costing your company. Our traditional view of collaboration is just people in the room working (for why this is wrong, see here). But this view is costing our business and the wellbeing of your people. Collaboration is SO much more. And there are significant, compounded costs to…

Take a moment to reflect on the last time you collaborated with your team, a partner, your customer. What stands out? The benefits or the challenges? I have a sneaking suspicion that it’s the challenges that come to mind. The miscommunication. The resources that you thought you had, but turned…